Privacy notice

Data controller

Flavour Ventures Oy (business ID 2128041-9)
Kellohalli, Työpajankatu 2, building 1 e, 00580 Helsinki
Privacy matters: bookings@kellohalli.fi, 0400 21 99 21

What we collect

When you book a table or Christmas lunch, or send a quote request:

• name, email and phone number
• company name and billing details, if you give them
• booking details: date, time, number of guests, menu choices and requests
• dietary needs and allergies, if you tell us
• your marketing consent, if you give it

How we use your data

• To handle your booking or quote request: confirmations, changes and contact about the booking. Legal basis: the contract and preparing it.
• For invoicing and accounting. Legal basis: legal obligation.
• Dietary needs are used only so that the kitchen can prepare suitable food for you. By telling us, you consent to their use for this purpose.
• For marketing emails, such as news of May Day and Christmas lunches, only if you have ticked the consent box in the form. Legal basis: consent. You can withdraw it at any time via the unsubscribe link in every email or by writing to bookings@kellohalli.fi.
• To improve the website using visitor statistics, only if you accept cookies. Legal basis: consent.

We never sell your data or pass it on to others.

How long we keep it

• Dietary needs are deleted 30 days after the occasion.
• Personal data in bookings and quote requests is deleted 24 months after the date of the occasion. Only figures, such as the number of guests, remain for statistics.
• Billing records are kept for the period required by the Finnish Accounting Act.
• Your marketing consent and the record of it are kept until you withdraw it.

Deletion happens automatically.

Who processes your data

Your data is handled by Kellohalli and Flavour Ventures staff. We also use service providers, such as database, server, email and analytics services, who process it only on our behalf.

Some of these providers are based in the United States. Such transfers are protected by the European Commission's standard contractual clauses or the EU–US Data Privacy Framework.

Cookies

We use Google Analytics cookies for visitor statistics only if you accept them in the cookie notice. They show us, for example, which pages are read and where visitors come from. Without your consent no cookies are set, and the site works just the same. Analytics cookies stay in your browser for up to two years.

Your choice is saved in your browser and you can change it at any time: change cookie settings.

The map on the contact page is loaded from OpenStreetMap, which means your browser's IP address is passed to the map server.

Your rights

You have the right to

• know what data we hold about you
• have inaccurate data corrected
• have your data deleted
• object to or restrict the processing of your data
• receive your data in a portable format
• withdraw any consent you have given

Send your request to bookings@kellohalli.fi. We will reply within one month.

If you believe your data is processed unlawfully, you can lodge a complaint with the Data Protection Ombudsman (tietosuoja.fi).